Returns and exchanges
We would like to remind you that it takes 1 to 2 weeks to get used to a weighted blanket. In the first few nights it’s normal to feel a bit weird using the blanket” – this sensation disappears progressively over 1 to 2 weeks and, after that, only the advantages of sleeping with a weighted blanket should remain.
During your 100 nights of testing, you may swap your blanket for a lighter or heavier one, just fill out this form with the option “exchange” and please indicate the weight you wish to swap yours for. Please note that you may only carry out one free exchange and if you are not from Portugal or Spain, you will have to pay shipping costs. If you need help with your swap, please do not hesitate to contact us through our chat or through our email at firstname.lastname@example.org.
Our return/exchange process
Fill out the form with the order number, pickup address and preferred pickup day.
Our carriers pick-up the blanket from your address and without any additional effort for you.
When your blanket arrives at our warehouse, our team will check its condition.
Your new blanky is sent and/or your money is refunded.